Returns & Exchanges

What is Betty's return policy?

Returns should be easy and penalty-free! That's why we gladly accept unworn, unwashed merchandise for return or exchange within 30 days of the shipping date. All sales final on clearance items. 

If you received defective merchandise or if we sent you the wrong color or size, please contact us at:

phone : 604-445-6874 

*Long distance may apply outside British Columbia, CANADA

email : shopbettybegood@hotmail.com

NO PENALTY RETURNS

To return a product for refund or exchange, follow these directions. Pack all items in the mailer bag supplied to you with your order (reuse the original packaging and enclose the packing slip). 

Ship any carrier you like; preferred service is Canada Post. Once we receive your returned goods, you will be refunded to the original method of payment.

No shipping, handling or restocking fee or penalty will be deducted. You will be required to pay for the return shipping, but we will give you store credit for the shipping amount up to $7.00 if shipping was paid originally. This credit does not apply on Free Ship offers. Please enclose receipt for shipping costs. This credit may be used on a future purchase online only. 

Returns are processed within 10 business days of receipt back to us. We will send you an email confirming that your return or exchange has been processed. 

Sorry, we cannot accept COD returns.